House Rules

ACCOMMODATION TERMS OF USE AND BOOKING AGREEMENT

1. General Provisions

1.1. These Terms and Conditions govern the use of the accommodation “Hobbit House”, its facilities, equipment, premises, and additional services by guests.

1.2. By making a reservation, paying a deposit, or making full payment, the person making the reservation confirms that they have read and understood these Terms and Conditions, agree to be bound by them, and undertake to ensure compliance with these Terms by all persons staying at the property under the reservation. The person making the reservation acknowledges that these Terms and Conditions form an integral part of the service agreement.

1.2.1. The person making the reservation (hereinafter referred to as the “Booking Holder”) shall be jointly and severally liable for the conduct of all persons included in the reservation and staying at the property under that reservation, for compliance with these Terms and Conditions, and for payment of all charges and compensation for damages provided herein.

1.3. These Terms and Conditions are binding upon all guests staying on the accommodation premises.

1.4. The owner of the accommodation reserves the right to terminate the provision of services and require guests to leave the premises immediately in the event of a material breach of these Terms and Conditions. In such cases, any reservation fees paid shall be non-refundable.

2. Check-in and Check-out

2.1. Check-in is available from 3:00 PM.

2.2. Check-out must be completed by 12:00 PM (noon).

2.3. If guests fail to vacate the accommodation by the designated check-out time and have not obtained prior written approval from the administration, the owner is entitled to charge EUR 50 for each commenced hour of delay.

2.4. Upon departure, the keys must be placed in the designated key box.

3. Occupancy and Visitors

3.1. Only the number of persons specified in the reservation may stay at the accommodation.

3.2. Additional persons may stay at the accommodation or be present on the property only with the prior consent of the owner.

3.3. A contractual penalty of EUR 100 shall apply for each unauthorized guest accommodated at the property.

4. Cleanliness and Housekeeping

4.1. Guests undertake to use the accommodation responsibly and maintain it in a clean and orderly condition.

4.2. Before check-out:

– all dishes must be washed;

– household waste must be disposed of in the container located near the entrance gate;

– all equipment and inventory used must be returned to their designated places.

 

4.3. If additional cleaning is required after check-out, the owner reserves the right to charge:

 

– Dishwashing: EUR 10;

– Additional cleaning where the accommodation has been left in an excessively untidy condition and cleaning beyond the standard cleaning scope is required: EUR 50.

5. Liability for Property and Damages

5.1. Guests shall be liable for any damage caused by their actions or omissions, or by the actions or omissions of individuals invited by them.

5.2. Guests shall compensate in full for all direct losses resulting from damage to, destruction of, or loss of inventory, furniture, equipment, textiles, electronics, landscaping, plants, or other property belonging to the accommodation.

5.3. Compensation shall be determined based on the actual costs of repair, restoration, or replacement.

5.4. Guests must immediately notify the administration of any damage, malfunction, or emergency situation.

5.5. The owner may substantiate the existence and extent of damages by means of photographs, video surveillance recordings, repair or restoration estimates, service provider invoices, purchase documents, and other objective evidence.

6. Safety and Fire Regulations

6.1. The following activities are prohibited inside the accommodation:

– use of open flames;

– burning candles;

– use of personal electric heaters;

– storage of explosive, flammable, or otherwise hazardous substances.

6.2. Open fires and bonfires are strictly prohibited anywhere on the property.

6.3. The barbecue never be left unattended.

6.4. The use of fireworks or pyrotechnics on the property is prohibited.

6.5. In the event of a fire or any other emergency, guests must immediately call **112** and inform the administration.

7. Hot Tub Usage Rules

7.1. Guests use the hot tub at their own risk and are responsible for assessing their own health and fitness for use.

7.2. The following are prohibited in the hot tub:

– glassware or glass bottles;

– food;

– beverages in glass containers.

7.3. The hot tub cover must be securely replaced after each use.

7.4. Guests are prohibited from draining the water from the hot tub or switching off its systems. Any damage resulting from such actions shall be compensated in full.

8. Smoking, Alcohol, and Prohibited Substances

8.1. Smoking is prohibited inside the cabin and in the hot tub.

8.1.1. A contractual penalty of EUR 50 shall apply for any breach of the smoking prohibition in the cabin or hot tub, without prejudice to the owner’s right to claim additional compensation if greater damages have been incurred.

8.2. Smoking is permitted only outside the buildings in designated areas.

8.3. Cigarette butts and matches must be disposed of only in metal ashtrays.

8.4. The use or possession of narcotic or psychotropic substances on the property is prohibited.

8.5. Bringing or using weapons on the property is prohibited, except where expressly permitted by applicable law.

 

8.6. The owner reserves the right to refuse service to any person who is visibly heavily intoxicated by alcohol or other intoxicating substances and whose behavior poses a risk to themselves, other guests, or the property.

8.7. Excessive noise, including the playing of excessively loud music, which disturbs the peace of the surrounding area or may cause inconvenience to neighbouring properties, is not permitted.

9. Pets

9.1. Pets are permitted on the property only under the supervision of their owner.

9.2. Pet owners are fully responsible for any damage or contamination caused by their animals.

9.3. Damage to flower beds, landscaping, lawns, or other site improvements is prohibited.

 

10. Personal Responsibility

10.1. Each adult guest is solely responsible for their own safety, health, and personal belongings.

10.2. Parents or accompanying adults bear full responsibility for the supervision and safety of minors.

10.3. The owner shall not be liable for the loss, theft, or damage of guests’ personal belongings, except where otherwise required by applicable law.

10.4. A guest’s disagreement with an identified violation or the amount of damages shall not release them from the obligation to compensate such damages. Any disputes shall be resolved in accordance with Section 11 of these Terms and Conditions.

 

11. Dispute Resolution

11.1. All disputes shall first be resolved through negotiations.

11.2. If an agreement cannot be reached, the dispute shall be resolved in accordance with the laws and regulations of the Republic of Latvia.

11.3. Upon the owner’s request, guests undertake to compensate all damages and charges arising from violations of these Terms and Conditions.

11.4. If a guest fails to pay any amount due or compensate damages within 14 calendar days of receiving a written request, the owner shall have the right to assign the debt for collection to third parties and/or pursue legal action in accordance with applicable law. All debt recovery costs permitted by law shall be borne by the debtor.

12. Video Surveillance and Personal Data Processing

12.1. Video surveillance is carried out at the entrance gate area of the property for the purposes of protecting property and personal safety, preventing unlawful activities, safeguarding the property, recording potential violations, and documenting damages.

12.2. By making a reservation and arriving at the property, guests acknowledge that they have been informed about video surveillance in the entrance area.

12.3. Video surveillance data shall be processed in accordance with applicable personal data protection laws and regulations.